AI Support Specialist
Master the tools powering the modern economy.
Duration
16 Weeks
Format
Hybrid
Credential
Certificate of Completion
Program Overview
The AI Support Specialist program prepares students for careers at the intersection of technology and business operations. As artificial intelligence becomes embedded in virtually every industry, the demand for professionals who can deploy, manage, troubleshoot, and support AI-enabled systems has grown dramatically. This program provides both the conceptual foundation and the practical, hands-on skills required to succeed in this emerging field.
Students will develop proficiency in AI fundamentals, machine learning concepts, data literacy, prompt engineering, AI tool deployment, and the operational support of AI-enabled platforms. The curriculum is designed in partnership with technology employers and reflects the real-world skills required in today's AI-driven workplace.
Learning Outcomes
Understand core AI and machine learning concepts and their business applications
Deploy and configure AI-enabled tools and platforms in professional environments
Apply prompt engineering techniques to optimize AI system performance
Analyze and interpret data outputs from AI systems to support business decisions
Troubleshoot and provide technical support for AI-enabled applications
Communicate AI capabilities and limitations to non-technical stakeholders
Admission Requirements
High school diploma or GED equivalent
Basic computer literacy and familiarity with digital tools
Completion of program application and enrollment interview
Career Pathways
Express Your Interest
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