Program Overview

The AI Support Specialist program prepares students for careers at the intersection of technology and business operations. As artificial intelligence becomes embedded in virtually every industry, the demand for professionals who can deploy, manage, troubleshoot, and support AI-enabled systems has grown dramatically. This program provides both the conceptual foundation and the practical, hands-on skills required to succeed in this emerging field.

Students will develop proficiency in AI fundamentals, machine learning concepts, data literacy, prompt engineering, AI tool deployment, and the operational support of AI-enabled platforms. The curriculum is designed in partnership with technology employers and reflects the real-world skills required in today's AI-driven workplace.

Learning Outcomes

• Understand core AI and machine learning concepts and their business applications

• Deploy and configure AI-enabled tools and platforms in professional environments

• Apply prompt engineering techniques to optimize AI system performance

• Analyze and interpret data outputs from AI systems to support business decisions

• Troubleshoot and provide technical support for AI-enabled applications

• Communicate AI capabilities and limitations to non-technical stakeholders

Admission Requirements

• High school diploma or GED equivalent

• Basic computer literacy and familiarity with digital tools

• Completion of program application and enrollment interview

Career Pathways